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Frequently asked questions

  • Where is the KOKOS store located?

    Kokos store is located at:                                    
    Riga, Jezusbaznicas street 7, LV-1050.                                    
    On the 1st floor, there is women's department, and on the 2nd men's.                                    
    Each department has its entrance, which is located in the store's BACKYARD.                                    
    The shop is located near the Abrenes Street bus destination.                                    
    Near the store, there are two spacious FREE parking spaces, entrance to parking lots from Rūsiņa Street.                                    
                                        
    The store is open seven days a week. We are looking forward to seeing you!                                     
    Working days: 10:00 - 20:00                                    
    Saturday: 10:00 - 19:00                                    
    Sunday: 10:00 - 17:00              

  • What are the opening hours of the store?

    Kokos store is located at:
    Riga, Jezusbaznicas street 7, LV-1050 .
    The store is open seven days a week.
    Working days
    : 10:00 - 20:00
    Saturday: 10:00- 19:00
    Sunday: 10:00 - 17:00
    No prior application is required. We are waiting for everyone to visit!

  • Is there a possibility of renting a suit?

    Yes, we have suit rentals available!
    How to rent a suit?
    Check out the suit rental offer on our website – in the section "suit rental"
    "Drive to kokos store, Riga, Jezusbaznicas street 7, LV-1050, where experienced and kind consultants will help you choose the most appropriate suit.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                "
    Enter into a rental agreement, deposit a security deposit and make a rental payment for the suit of your choice.
    After the end of the lease term, return the suit to the KOKOS store and get back the security deposit.
    You don't have to worry about dry cleaning the suit because we will take care of it.

    Suit rental prices:
    The website shows the suit's rental fee for 2 days
    For each additional day starting from 3 rental days – 10 EUR
    Security deposit - 100 EUR.

    P.S. Only suits are available for rent. Other items are not!    

     

    Uzvalku nomas cenas:
    Mājas lapā norādīta uzvalka nomas maksa par 2 dienām
    Par katru nākamo dienu, sākot no 3 nomas dienas – 10 EUR
    Drošības nauda - 100 EUR.

    P.S. Pie mums ir pieejama TIKAI uzvalku noma. Citas preces uz nomu netiek piedāvātās!

  • Does KOKOS offer sewing services?

    At our store, Lācplēša street 92, seamstress services are available on site.
    Seamstress is available: On working days from 11:00 to 18:00.
    We perform suit correction: shortening the ends of the trousers, and sleeves of blazers, correcting the length of evening dresses, etc.
    More information about sewing services:

  • How often does the store has new collections or updates in selection?

    In the store, EVERY DAY the range of goods is replenished. Both in women's department and in men's.
    In the store, the new products appear first, as we photograph the goods on the spot in our studio. That's why at the website items appear a bit later.
    If you want to be the first to get acquainted with the latest product, visit our store and ask the consultants where to look for new products.

  • Can I pay by card in the store?

    Yes, you can pay both, in cash and by a bank card at our store.
    It is also possible to pay with a Gift card purchased at the store or online

  • Is the assortment of goods any different in the store than it is in the website?

    Yes, the assortment of goods in the store and website may vary slightly.
    Store in Riga: In the store, there are additions of goods almost every day so you can get acquainted with the new product in the store faster.
    On the website, they appear a few days later because we photograph the goods on the spot - in our studio.
    Online store: The store will not have available goods marked "pre-order". These goods are for ordering on our website.

  • Do I need to sign up for a consultation when driving to the store?

    No prior appointment is required.
    In the store, you will be welcomed by trained stylists - consultants who will be able to answer all your questions.
    We will help you choose clothes for the holiday and everyday life.
    We are experts in our field and we will find the most appropriate options for each client.
    The store is open seven days a week.
    Working days: 10:00 - 20:00
    Saturday: 10:00- 19:00
    Sunday: 10:00 - 17:00

  • Can I return an item bought in a store?

    Yes, it is possible to return the goods purchased in the KOKOS store.
    How to return the product:
    Goods can be returned or exchanged for others within 60 days from the moment of purchase.
    The purchase receipt must be kept.
    Returns and exchanges are applied only to new and unused goods, in the original packaging.
    P.S. Underwear, swimwear, tights, socks and similar products cannot be returned or changed for health or hygiene reasons.

  • Does Kokos store offer Loyalty Cards and Gift Cards?

    Loyalty card:
    The loyalty card can be purchased at our store, Riga, Jezusbaznicas street 7, LV-1050.
    The price of the card is 2 eur.
    The loyalty card works as an accumulation system. 5% of the purchase is acumulated for the next time.
    One card can be used by the whole family. When you come to the store, all you have to do is name the card number, because the data is already in our system.

    Gift card:
    You can buy the card in our store - inRiga, Jezusbaznicas street 7, LV-1050 or order in the online store, in the section "gifts"
    At the store, you can choose the amount of the card. There are no restrictions.
    There are two designs available for the Gift card. Black and pink.
    The gift card is usable both in the women's department, and in men's. Or by combination.
    You can not refund a gift card in cash.